1. Who we are
ImpactAI Technologies Private Limited ("ImpactAI", "we", "us" or "our") operates everyimpact.ai as its brand. This policy applies to information collected through the everyimpact.ai website, its contact forms and its free NGO Toolkit access form.
Questions about this policy or your information can be sent to hello@everyimpact.ai.
2. Information we collect
Depending on how you use the website, we may collect:
- your name, work email address, phone number and organisation name;
- information you provide about your organisation, team, programmes, systems, workflows or requirements;
- messages and other information you choose to submit through our forms or by email;
- basic technical and usage information such as browser or device type, pages viewed, referral source, timestamps and campaign parameters; and
- a browser cookie used to remember that the NGO Toolkit access form has been completed on your device.
Please do not submit beneficiary names, sensitive personal data, passwords, access credentials, confidential records or regulated data through a website form. We can discuss an appropriate secure exchange method when a project requires sensitive information.
3. How we use information
We may use information to:
- provide access to requested resources, including the NGO Toolkit;
- respond to enquiries and understand your organisation's requirements;
- scope, discuss and deliver services requested by you;
- operate, secure, troubleshoot and improve the website and our services;
- understand which audiences and organisations the website supports;
- maintain business records and comply with applicable legal obligations; and
- protect our rights, users, systems and services from misuse or security threats.
We do not sell your personal information. We do not use information submitted through our contact forms to send indiscriminate or unrelated marketing messages.
4. Cookies and website analytics
The website may use essential cookies and privacy-conscious analytics or similar technologies to understand visits and improve performance. The NGO Toolkit uses an access cookie so that a visitor who completes the required form does not need to repeat it on every Toolkit page.
You can control cookies through your browser. Removing the Toolkit access cookie will require the access form to be completed again.
5. When information may be shared
We may share information only where reasonably necessary with:
- service providers that help us host, secure, analyse or operate the website and communications;
- professional advisers where needed for legal, accounting, security or compliance purposes;
- authorities or other parties when required by law or necessary to protect rights and safety; or
- a successor organisation in connection with a merger, financing, restructuring or transfer of all or part of the business.
Service providers receive only the information reasonably required for their role and are expected to handle it appropriately.
6. Retention and security
We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve disputes and meet legal obligations. Retention periods may vary depending on the nature of the enquiry, relationship and applicable requirements.
We use reasonable administrative and technical measures appropriate to the website and the information involved. No online service or transmission method can be guaranteed completely secure. Security arrangements for client projects are separately discussed, scoped and agreed for each engagement.
7. Your choices and rights
Subject to applicable law, you may ask us to access, correct, update or delete personal information we hold about you, or object to certain uses. Send your request to hello@everyimpact.ai. We may need to verify your identity before completing a request.
8. International processing and third-party links
Our website and service providers may process information in countries other than the country where you are located. Where required, we will consider appropriate safeguards based on the processing involved.
The website may link to third-party services, including GitHub and technology providers. Their own privacy notices govern information they collect directly.
9. Children and policy updates
The website is intended for organisations and professional users and is not directed to children. We may update this policy as our website, services or legal obligations change. The updated date at the top of this page shows the latest revision.